Digital.
Refined.
Delivered.

1. Operator & Merchant of Record

The website neverest.online is operated by IGOR GAJIĆ PR NEVEREST, Patrijarha Pavla 64, 36221 Kraljevo, Republic of Serbia (PIB: 113153959).

All payments are processed by Paddle.com Market Limited (Judd House, 18-29 Mora Street, London, EC1V 8BT, UK), who acts as the Merchant of Record for all transactions. Paddle is responsible for billing, tax collection, and payment-related customer support. By purchasing, you enter into a contract with Paddle as the seller of record.

2. Scope of Services

Neverest offers digital products and services including website creation, website maintenance, payment integration, and multilingual text analysis (SaaS). Services are delivered remotely and digitally. Specific deliverables, timelines, and conditions are defined in individual project agreements or subscription plans.

3. Subscriptions & Billing

Subscription-based services are billed monthly or annually. Subscriptions renew automatically unless cancelled before the renewal date. Billing is handled by our authorised payment processor acting as Merchant of Record. Prices are shown inclusive or exclusive of applicable taxes depending on your jurisdiction, as determined at checkout.

4. Right of Withdrawal (EU Consumers)

EU consumers have the right to withdraw from a digital service contract within 14 days of purchase without giving any reason, provided the service has not yet been fully performed. If you expressly consent to early performance and acknowledge the loss of your right of withdrawal, this right is forfeited upon commencement of the service. Refund requests are handled by the Merchant of Record in accordance with their refund policy, accessible at checkout.

5. Cancellation Policy

Monthly subscriptions may be cancelled at any time via the billing portal linked in your purchase confirmation. Cancellation takes effect at the end of the current billing period. No refunds are issued for partial periods unless required by applicable law.

6. Intellectual Property

All custom work product delivered under a project agreement becomes the property of the client upon full payment. SaaS products and APIs remain the intellectual property of Neverest. Clients receive a non-exclusive, non-transferable licence to use SaaS products during an active subscription.

7. Limitation of Liability

Neverest's liability is limited to the amount paid by the client in the three months preceding the claim, except in cases of gross negligence or wilful misconduct. Neverest is not liable for indirect, incidental, or consequential damages, including loss of profit or data.

8. US Users (CCPA / State Laws)

US residents have additional rights under applicable state laws, including the California Consumer Privacy Act (CCPA). We do not sell personal data. For data requests, contact hello@neverest.online. See our Privacy Policy for details.

9. Governing Law & Dispute Resolution

These Terms are governed by the laws of the Republic of Serbia. For EU consumers, mandatory consumer protection provisions of their country of residence apply. Disputes shall first be attempted to be resolved amicably. The European Commission provides an online dispute resolution platform at ec.europa.eu/consumers/odr.

10. Changes to These Terms

We reserve the right to update these Terms at any time. Continued use of our services after notification of changes constitutes acceptance of the updated Terms.

1. Controller

IGOR GAJIĆ PR NEVEREST, Patrijarha Pavla 64, 36221 Kraljevo, Republic of Serbia. E-Mail: hello@neverest.online

2. Data We Collect

We collect data you voluntarily provide (name, e-mail, project details via contact form), technical data (IP address, browser type, pages visited) via server logs, and payment data processed exclusively by our payment provider — we never store your payment details.

3. Legal Basis (EU/GDPR)

Processing is based on: Art. 6(1)(b) GDPR (contract performance), Art. 6(1)(a) GDPR (consent where applicable), and Art. 6(1)(f) GDPR (legitimate interests for technical security and service improvement).

4. Third-Party Processors

Paddle.com Market Limited (Merchant of Record, UK) — processes payment data as an independent data controller. Their privacy policy governs all payment transactions.
Hosting provider — our website is hosted on infrastructure of a certified cloud provider in the USA; data transfers are safeguarded by EU Standard Contractual Clauses (Art. 46 GDPR).
No personal data is sold to third parties.

5. Data Retention

Contact form data is retained for up to 24 months or as long as required for the business relationship. Billing records are retained as required by applicable tax law (minimum 5–10 years).

6. Your Rights (EU / GDPR)

You have the right to access, rectification, erasure, restriction, portability, and the right to object to processing. To exercise these rights, contact hello@neverest.online. You also have the right to lodge a complaint with your local supervisory authority.

7. California Residents (CCPA)

California residents have the right to know what personal data is collected, to request deletion, and to opt out of any sale of personal data. We do not sell personal data. To submit a request, contact hello@neverest.online.

8. Serbian Data Protection Law

Processing complies with the Serbian Law on Personal Data Protection (ZZPL, Official Gazette RS No. 87/2018), which is substantially aligned with the GDPR. The competent supervisory authority is the Commissioner for Information of Public Importance and Personal Data Protection of the Republic of Serbia.

9. Cookies

This website uses only technically necessary cookies for functionality. No tracking or advertising cookies are used. No consent banner is required for strictly necessary cookies under ePrivacy rules.

10. Contact & Updates

For privacy-related requests: hello@neverest.online. We may update this policy periodically. The current version is always available at neverest.online.